IT Web Project Lead

* Project manage the modernization of web pages for DMI’s client the Maryland State Department of Health’s Office of Web Services
* Manage SharePoint Developers and Architects
* Accelerate delivery of business outcomes by maintaining project timelines and resource planning for SharePoint webpage redesigns, web part maintenance, annual website audits, and email campaigns
* Apply agile methodology as a scrum master by conducting sprint planning, reviews, standups and retrospectives; facilitate communications with Product Owner and stakeholders, and eliminate impediments
* Host mandatory website training for state government employees, which includes governance and compliance

Project Manager & Digital Copywriter (contractor)

* Led the content management for the support site’s 1,700+ page Drupal 7 to Drupal 9 migration
* Managed collaborations with the College Board business team, content engineers, web producers, and copywriter, delegated workflows; created the Confluence site; and established content strategy, processes, and priorities
* Completed JIRA requests by incorporating instructions, notifications, and error messages for College Board products into UX designs
* Contributed to content audits and the creation of taxonomies, metadata, content models, content usage rules, brand standards, and microcopy that support and advance user flow

Project Manager & Marketing Consultant, Space Technology (contractor)

* Developed an internal corporate marketing plan and established key messaging for launching the Learning Strategy and Innovations groups’ brand video emphasizing space technology
* Wrote, produced, and developed email campaigns, e-newsletters, and WordPress blogs
* Developed a strategic communication plan to advance rebranding efforts for human resource groups within Lockheed Martin Space and support incremental change management
* Performed quality assurance reviews of training presentations on topics like augmented reality to ensure technical and instructional integrity

Management Consulting Specialist (contractor) - Public Trust Clearance

* Strategized and delivered editorial content for Federal Student Aid loan programs and products on StudentAid.gov, such as the FAFSA® form, and ensured 508 compliance
* Worked with Agile Scrum teams to support the build and delivery process by developing content for new product features and functionalities
* Conceived, wrote, and coordinated external messaging, including email campaigns, WordPress blog articles, the myStudentAid mobile app releases, and video scripts
* Managed SharePoint document library for stakeholder approvals and version control
* Maximized search rankings, optimized content, and established and guided the information architecture of the StudentAid.gov website using SEMRush and Screaming Frog

Communications Specialist II/Writer, Mortgage Technology (contractor)

* Updated high-level webpage content, SEO keywords, metadata, and user experience as well as performed user acceptance testing for the Drupal 9 Single-Family and Enterprise website migration
* Managed project timelines and approvals within Workfront
* Wrote and edited keyword-optimized copy within the brand and AP editorial style guidelines for the Single-Family website, mortgage technology products, executive blogs and presentations, and personal finance industry magazine articles
* Participated in the COVID-19 organizational change management through a PowerPoint presentation analysis of external leaders
* Produced sales enablement marketing materials like flyers to support an executive presentation
* Built and maintained team sites in Confluence

Senior Copywriter, Health Technology

* Collaborated with senior executives to frame messages and strategies for complex product features
* Managed social media plans, schedules, and campaigns supporting the National Institute of Health "All of Us" research program partnership and tracked and analyzed posts’ metrics
* Drafted whitepapers demonstrating Vibrent Health's expertise in digital health, health technology, and cybersecurity
* Planned and coordinated in-person and on-site events as well as video production

Senior Copywriter (contractor)

* Rehauled interdepartmental SharePoint sites for brand design and content updates
* Managed the States Scale-Up summer-long video project and oversaw a $375,000 budget
* Coordinated event plans and video shoots with more than 30 state offices by hiring external vendors (local production crews), coordinating and facilitating payments, and developing interview questions, shot lists, and production schedules
* Co-produced 2-minute video pieces and one 30-second spot from each state office
* Steered large-scale meetings and conferences by developing videos, web pages and copy, event rundowns, and after-action reports and managing interns and vendors
* Wrote and developed executive communications like internal newsletters, quarterly and annual departmental reports, and PowerPoint and Prezi presentations

Digital Copywriter, Cybersecurity (contractor)

* Wrote and updated digital content on the University of Maryland’s web pages using HTML terms and codes via the CS Author content management platform
* Wrote announcements, posters, flyers, and email campaigns for the "Cyber Connections: Linking Academics, Skills, and Professional Expertise" panel discussion. The cybersecurity event attracted more than 800 registered attendees online and on-site